If the key is truly random and known only to sender and recipient, the code can be unbreakable, decrypt and read encrypted email with confidence,… Read More »ServiceNow: How do you get the key to a recipient of the encrypted information?
Service Level Agreements: How important is SLM when you have external storage or processing services?
SaaS organizations are bound by contracts called service level agreements (SLAs) which guarantee a certain level of performance to customers, most good business process outsourcing… Read More »Service Level Agreements: How important is SLM when you have external storage or processing services?
You can really code yourself into a corner in servicenow if you try to accommodate every request and over customize. Human Service Close multiple incidents… Read More »ServiceNow: Do you reopen an incident once it is closed?
Improving business performance, turning risk and compliance into opportunities, developing strategies and enhancing value are at the core of what you do for leading organizations,… Read More »ServiceNow: Are there regulatory or compliance requirements that must be met?
Coordinate audit plans or programs with external audit organizations and, or third parties engaged to perform internal audit functions. Financial Team Often referred to as… Read More »ServiceNow: Are the appropriate IT resources adequate to meet planned commitments?
Cloud computing audits have become a standard as users are realizing that risks exist since data is being hosted by other organizations, mobile device testing… Read More »ServiceNow: What is cloud testing and what is its purpose?
Issues like project time management, budget and resource allocation, and the promise of high quality results require that project managers have exceptional leadership skills, there… Read More »ServiceNow: How certain the project manager is that the project will end on time and on budget?
Although ecosystem mapping can be done individually, having the input from people with different skills and expertise means that more parts of the ecosystem are… Read More »ServiceNow: How could an ecosystem enable exchanges of value among members?
Information is power, and you need every bit of power you can get to run your service desk. Predictive Business Since business processes and technology… Read More »ITSM: How do you optimize ITSM investments and the value delivered to the business?
Akin include performance management, industrial relations, and handling discipline and grievances. Available ServiceNow Servicenow has become ubiquitous across enterprise computing in a wave of organizations… Read More »ServiceNow: How many different levels of approvals are needed for each?