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ServiceNow: What constitutes a customization versus what constitutes a configuration in the toolset?

by blokdijk
May 17, 2020

At its most fundamental level, configuration management is a structured process accommodating change and perpetually documenting how a physical system is configured, sdn makes networks… Read More »ServiceNow: What constitutes a customization versus what constitutes a configuration in the toolset?

ServiceNow: Is integration with any Network Management tools in scope for the project?

by blokdijk
April 14, 2020

Servicenow itsm aligns with itil standards to manage access and availability of services, fulfill service requests, and streamline service continuity, integration with business tools including… Read More »ServiceNow: Is integration with any Network Management tools in scope for the project?