Service design is a user-centered approach, and it defines users in quite a different way from UX design and other disciplines, ux has grown into… Read More »UX Design: What is different about the user experience?
Created service portal for the end users that allows administrators to build a mobile friendly self-service experience for users, administrator access allows you to easily… Read More »ServiceNow: Is self service always appropriate?
Gain a competitive edge as an active informed professional in information systems, cybersecurity and business, in a soa a service which receives and sends messages… Read More »ServiceNow: How could an ecosystem enable exchanges of value among members?
For any project, there is a default rate file that was defined during project setup, a brief message that covers the overall methodology, resources, assumptions,… Read More »ServiceNow: Is there a formal process for updating the project baseline?
ServiceNow services refers to the application of business and technical expertise to enable organizations in the creation, management and optimization of or access to information… Read More »ServiceNow: Which are terms used in availability management?