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ServiceNow: How do services support the end customer and the overall business objectives?

by blokdijk
April 13, 2020

The nature of business refers to the overall activities of your organization in quest to create, market, and sell a service or a product, customer… Read More »ServiceNow: How do services support the end customer and the overall business objectives?

IT Service Desk: When does the current ITSM solution contract expire?

by blokdijk
April 7, 2020

Transforming end user services as the centerpiece of IT service management (ITSM) operations is key to realizing the most important benefit, improved IT service quality… Read More »IT Service Desk: When does the current ITSM solution contract expire?