Like accounting and legal, every business needs to invest in technology to compete, project management has emerged as one of the most prominent business skills… Read More »ServiceNow: Are new projects likely to deliver on time and within budget?
As the request is being fulfilled, status information is passed back to the service request so that the business user can be informed of the… Read More »ServiceNow: How will requests be fulfilled for third party services?
Investing a little extra in a proactive customer service approach now is a valuable strategy that can result in considerable dividends down the line, service… Read More »IT Service Desk: What types of complaint service desk received from clients?